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Each provides a specified number of credits that renew monthly. If you run out, you can purchase additional (top-up) credits.
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The credits from the monthly subscription do not carry over to the next month.
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Top-up credits are extra credits you can buy after using your monthly subscription. They are available in fixed amounts (€10, €40, €60, €100) and never expire.
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Yes. TaxIQ will first use your subscription credits. Once they run out, top-up credits are used automatically.
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- Your old plan stops immediately
- You receive all the credits from your new plan
- Your total credits are the sum of the new plan’s credits and any remaining credits from the previous plan
- Your top-up credits remain unchanged -
Yes, but the downgrade will take effect from the next subscription renewal.
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Top-up credits remain in your account and can be used at any time, even without an active subscription.
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Yes, when you sign up you receive 1,000 free credits to try TaxIQ with no commitment.
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The duration depends on your plan:
- Free: 7 days
- Starter: 30 days
- Professional / Premium: Unlimited
- Top-up: Unlimited as long as credits remain active - afterwards, it returns to the 7-day limit.
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When your plan’s limit is exceeded, older conversations temporarily become inaccessible, but they remain securely stored. If you upgrade your plan or reactivate credits, your history is automatically restored.
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Yes. Your conversations are always stored — they are not deleted unless you delete them yourself.
If you upgrade your plan, you simply unlock a longer viewing period within the app’s history (e.g., from 7 to 30 days, or unlimited).
