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Terms of Use & Privacy Policy

GENERAL TERMS OF USE OF THE TAX IQ PLATFORM

I. BASIC PRINCIPLES

  1. These General Terms (hereinafter the “Terms”) govern the provision of services by TSOUKAKIS SOFTWARE TECHNOLOGIES AND SERVICES SINGLE-MEMBER PRIVATE COMPANY, headquartered in Heraklion, Nea Alikarnassos, 1 Aivali Street, TIN 801073170 (hereinafter “CLOUDT”), to Users via the CloudT Tax IQ Platform (hereinafter the “Platform”).

  2. These Terms apply to every form of provision of the Services, i.e., both to services provided under a Commercial Agreement and to any free/trial services CLOUDT provides to Users, unless otherwise specified or exceptions/special arrangements are made in these Terms or in a more specific set of terms relating to such free/trial services.

  3. Acceptance of these Terms by Users may be indicated in one of the following ways: (a) by accepting them through completion of an online order form, or (b) through the execution of a Service Provision Agreement that incorporates these Terms by reference, or (c) through the use of free services, or (d) by any other method that may be adopted in the future and constitutes explicit acceptance of these Terms.

  4. By performing any of the above acceptance actions, the User agrees that these Terms govern their relationship with CLOUDT. Any natural person acting on behalf of a legal entity warrants that they have the authority to bind that entity to these Terms and to the Agreement generally.

  5. These Terms, in conjunction with: (a) the Commercial Agreement executed between the User and CLOUDT or any other agreement referred to (or described) in paragraph I.3 above and executed by the Parties, and (b) the Privacy and Personal Data Policy referenced herein, constitute the Agreement.

II. DEFINITIONS AND INTERPRETATION

  1. DEFINITIONS

“Fee”: The amount agreed to be paid by the User of the Services in consideration for their provision, as agreed in the User’s Commercial Agreement with CLOUDT.

“User Data”: (Excluding Personal Data) the electronic data and information submitted by, through, or on behalf of the User to the Services, or collected through automated means permitted by the User for use in the context of the Services.

“Free Services”: Services that CLOUDT may provide to the User at no charge.

“Commercial Agreement (CLOUDT)”: A service provision contract (including any other form of consent described in Paragraph I.3 above) that specifies the Services to be provided under this Agreement and that is entered into between the User and CLOUDT or any of their Affiliates, including any additional terms and annexes. By entering into a Commercial Agreement, any Affiliate that uses the Services agrees to be bound by the terms of this Agreement as if it were an original contracting party.

“Malicious Code”: Any virus, malware, or harmful computer code introduced via software, device, or other technological means (e.g., via the Internet) intended to harm the Services and/or the Platform and/or any of their components by (indicatively but not exhaustively) unauthorized access, destruction, interruption, or obstruction of access to or use of them.

“Account”: The profile created by the User on the Platform to gain access to the Services.

“Inputs”: All data—indicatively (and not exhaustively) data, information, or content—that the User contributes to the Platform during (or on the occasion of) the use of the Services.

“Outputs”: The responses, information, or, in general, results—of any nature—generated by the Platform during the User’s use in the provision of the Services.

“Authorized User”: Any employee or agent of the User who is authorized to access and use the Services.

“Data Protection Legislation”: All applicable laws and regulations, including, indicatively, EU laws and regulations relating to the Processing of Personal Data, such as: (i) the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”); (ii) the EU e-Privacy Directive (Directive 2002/58/EC); and (iii) any national data protection legislation issued under or implementing (i) or (ii).

“Content”: The entirety of the content of the Platform, consisting of Inputs and Outputs.

“Privacy and Personal Data Protection Policy”: The terms concerning the use and protection of personal data submitted to the Platform or used for the provision of the Services, available at https://taxiq.cloudt.gr/terms-...

“Platform”: The services website owned by CloudT (CLOUDT) through which, using artificial intelligence, CLOUDT provides Services to the User.

“Personal Data”: “Personal data” (as defined in the General Data Protection Regulation (EU) 2016/679 or in any corresponding applicable legislation) that each Party collects, uses, transmits, receives, or processes in any way under the Agreement.

“Agreement”: Collectively refers to: (i) the Commercial Agreement executed between the User and CLOUDT or any other agreement referred to (or described) in paragraph I.3 above and executed by the Parties—including, for these purposes, the Commercial Agreement; (ii) these Terms; and (iii) the Privacy and Personal Data Protection Policy. The Agreement includes all additional/supplementary documents incorporated herein as aforementioned.

“Affiliate” means any company that, directly or indirectly, controls, is controlled by, or is under common control with a party. For the purposes hereof, “control” means (a) the direct or indirect ownership of more than fifty percent (50%) of a company’s share capital or voting rights, or (b) the power of direction or decisive influence over the company’s management and decisions, regardless of participation percentage.

“Services”: Consist, via the Platform, of (a) submission by the User of Inputs (indicatively and not exhaustively, data, information, questions, or requests) related to tax matters and (b) processing of the Inputs by CLOUDT using systems, tools, or methods CLOUDT possesses, in order (c) for CLOUDT to provide the User with Outputs (indicatively and not exhaustively, answers, information, or general results).

“Beta Services”: CLOUDT services or service components that may, at CLOUDT’s discretion, be made available to the User for testing at no additional charge, and which are clearly marked as beta, pilot, limited release, developer preview, non-production, trial, or with a similar description.

“User”: The legal or natural person entering into the Commercial Agreement, as well as any of its Affiliates (for as long as they remain Affiliates) which, under a specific Commercial Agreement, gain access to the Platform.

  1. INTERPRETATION AND ORDER OF PRECEDENCE

2.1. Interpretation

2.1.1. In the Agreement, the singular includes the plural and vice versa, and the use of any gender includes the others.

2.1.2. The term “Persons” includes both natural and legal persons.

2.1.3. Any reference to laws, legislative provisions, regulations, codes, or directives (“Legislation”) is a reference to that legislation as in force and amended from time to time, as well as to any legislation that replaces or consolidates it (with or without amendments).

2.1.4. Section headings in the Agreement are provided for reference only.

2.2. Precedence – Force

In the event of any conflict among parts of the Agreement, the order of precedence (and interaction) is determined based on the level of specificity as follows:

  • The Commercial Agreement prevails over these Terms for all matters expressly regulated therein.

  • The Privacy and Personal Data Protection Policy prevails over all other parts of the Agreement with respect to the matters it covers.

III. TERMS OF SERVICE PROVISION

  1. SUBJECT MATTER

In consideration for payment of the Fee, CLOUDT grants the User the right to use a set of services provided to the User via the Platform. Specifically, the Services provided to the User consist, via the Platform, of (a) submission by the User of Inputs (indicatively and not exhaustively, data, information, questions, or requests), and (b) processing of the Inputs by CLOUDT using systems, tools, or methods CLOUDT possesses, in order (c) for CLOUDT to provide the User with Outputs (indicatively and not exhaustively, answers, information, or general results).

The User may use either a single Service or combinations of different Services, in accordance with the User’s applicable Commercial Agreement with CLOUDT.

  1. SERVICES

2.1. Provision of Services

2.1.1. CLOUDT will provide the Services the User has selected in the Commercial Agreement through a Services subscription package.

2.1.2. The Services provided to the User during the term of the Agreement will be available in the form they are in at the commencement of the Agreement. CLOUDT is not obligated to provide the User with a newer version of the Services. However, CLOUDT may, at its discretion, make new features or new offerings available whenever they are developed or become publicly available. The User may nevertheless upgrade their subscription during its term by making the corresponding selection through the Platform and paying the additional fee for the further Services.

2.1.3. Use of the Services is limited to the capabilities of those services that the User has selected and agreed upon through the Commercial Agreement. Any use beyond those limits is subject to prior approval by CLOUDT and to additional payment according to the corresponding pricing model. The User unreservedly accepts the additional charges if they proceed to use beyond the limits agreed in the Commercial Agreement.

2.1.4. CLOUDT may freely use third-party suppliers to provide Services or fulfill its obligations under the Agreement. These suppliers and their related obligations regarding the Services may (depending on the nature of each service) be defined by special agreements which, if necessary, will be incorporated into this Agreement by express reference to them in the Terms. CLOUDT undertakes to ensure its suppliers’ compliance with the obligations CLOUDT assumes hereunder.

2.2. Permitted Use

2.2.1. The User accesses the Services via the Platform and specifically through the Platform’s User Interface (UI).

2.2.2. Access to the User’s account will be restricted, protected with a unique login and password for the provision of the User’s account and the corresponding controls and data.

2.2.3. The User undertakes to keep the above login means secure and to restrict them to Authorized Users/representatives of the User (employees, directors, etc.) who are authorized and suitable to have access to the User’s account on the Platform.

2.2.4. The User must avoid any use of the Platform that interferes with its normal use or that may lead to defamation or other infringement of CLOUDT’s rights.

2.2.5. A Trial and/or Free Version of the Services (labeled as Trial or Free or Free Trial or Beta Services or any similar title) may be offered to the User at no charge. Such Services may be subject to specific terms (communicated to the User), which include (even if not expressly stated in the notice of the new, more specific terms) at least the following: (i) CLOUDT’s right to discontinue their provision at its sole and indisputable discretion. (ii) That CLOUDT is not bound in relation to these services by any warranty and/or indemnity obligation it has assumed for purchased services.

Specifically, regarding the Free Trial and Free Services, the User acknowledges that:

(a) Such services are provided free of charge until the earliest of the following times: (i) the end of the agreed free trial period; or (ii) the start date of any Commercial Agreement with CLOUDT; or (iii) their termination by CLOUDT at its absolute discretion.

(b) Any Output or other content generated and/or any Input the User enters into the Services during the provision of the Beta and/or Trial and/or Free Services may be permanently lost without the possibility of recovery if the User does not purchase any Services/does not enter into a subscription before the end of the period or before the discontinuation of the Beta and/or Trial and/or Free Services by CLOUDT.

2.2.6. The User undertakes to use the Services in accordance with these Terms and the content of the Agreement generally. Any contrary use is prohibited. In any case (indicatively and not exhaustively) it is prohibited to:

(a) Use the Services in violation of Law or the rights of any third party.

(b) Use the Platform and Services by minors or, in general, persons whose legal capacity is limited or—in any case—such that it is inconsistent with receiving the Services.

(c) Attempt to misuse, rearrange, reverse the mechanical operation of the Platform and/or Services, perform reverse engineering or in general interfere with the source code and software of the Platform and the user interface, regardless of the reason for such attempt.

(d) Use the Service in excess of the limits agreed in the Commercial Agreement.

(e) Use the Service by non-Authorized Users (indicatively through sharing access credentials).

(f) Extract data from the Platform other than the output intended to be produced as Outputs.

2.3. Content

2.3.1. The Content is the subject of intellectual property protected by the provisions of the legislation applicable to the Parties’ relationship. Each Party retains the right in the Content it produces, granting to the other Party only those rights expressly stated as granted in Article 3 of these Terms. Specifically, the User retains full copyright in the Inputs and CLOUDT retains copyright in the Outputs, subject to the limitations (arising from the grant agreed in Article 3).

2.3.2. Specifically with respect to the Outputs, the User acknowledges that, by the nature of the Services and AI models generally, the Outputs may not be original but instead may resemble Output Content of other users.

  1. GRANT OF RIGHTS

3.1. Grant of Rights by CLOUDT

3.1.1. CLOUDT grants the User a limited, non-exclusive, non-transferable, non-assignable, and revocable right, during the term of the Agreement and subject to the terms and conditions agreed herein, (a) to use the Services and (b) to access and use the Platform solely to utilize the Services for the User’s personal or internal business needs.

3.1.2. The granted rights include:

3.1.2.1. The right to have the Services provided to them.

3.1.2.2. The right to fully utilize the Platform’s functionalities in relation to the provision of the Services.

3.1.2.3. The right of access to the User Interface (UI) environment.

3.1.2.4. The right to store and export a copy of the Outputs solely for personal use or internal organizational use. Any public reproduction of the Output Content and, in particular, any commercial use and disclosure to third parties is expressly prohibited.

3.1.3. The User is not permitted, directly or indirectly, to:

(i) sublicense, sell, transfer (through further licensing, assignment, or otherwise) the use of the Services, and consequently to commercially exploit them or provide access to the Platform.

(ii) except where expressly permitted in these Terms, use CLOUDT’s or any CLOUDT supplier’s name, trademarks, trade names, and logos.

(iii) misrepresent their relationship with the Platform and/or the Services for the purpose of presenting a different relationship than that arising from the Agreement.

3.1.4. The User expressly acknowledges that all rights not expressly granted under this Agreement are reserved by CLOUDT and/or any CLOUDT supplier.

3.2. Grant of Rights by the User

3.2.1. The User grants CLOUDT a limited, exclusive, non-transferable, non-assignable, non-revocable right, during the term of the Agreement and subject to the terms and conditions agreed herein, (a) to access and retain access to the User’s Content solely for the purpose of providing the Services, and (b) to use the User’s Content to improve the Services and generally for CLOUDT’s internal needs.

3.2.2. The User expressly acknowledges that the above limitation on the rights granted to CLOUDT does not limit and cannot be interpreted as limiting CLOUDT’s right to provide its Services using (at its sole discretion) third-party providers.

  1. REPRESENTATIONS AND WARRANTIES

4.1. The User represents that:

4.1.1. They are an adult and fully legally competent.

4.1.2. (If contracting on behalf of a legal entity) they are the legal representative of the legal entity and/or are entitled to bind that legal entity.

4.1.3. Entering into and performing this Agreement does not violate any agreement or other obligation of the User in relation to the Content or generally with this Agreement.

4.1.4. The User’s Content (Inputs):

4.1.4.1. does not contravene applicable law.

4.1.4.2. is not used under this Agreement in any way that infringes intellectual property rights or other rights of third parties.

4.1.4.3. is compatible with the nature and subject matter of the Services.

4.1.5. they are solely and fully responsible for the use of the Services.

4.2. CLOUDT represents and warrants that:

4.2.1. it will provide the User with the Services in accordance with the Agreement and in a professional manner consistent with accepted industry standards.

4.2.2. it will use commercially reasonable efforts to make the Platform available 24 hours a day, 7 days a week, except for: (i) scheduled downtime (for which CLOUDT will provide prior electronic notice), and (ii) any unavailability due to circumstances beyond CLOUDT’s reasonable control.

4.2.3. it will provide the Services in accordance with the laws and regulatory provisions applicable to the provision of the Services by CLOUDT.

4.2.4. it will protect the User’s Data by maintaining appropriate administrative, physical, and technical safeguards to protect the security, confidentiality, and integrity of the User’s Data, as described in the Documentation.

4.3. Nature of the Services – Liability

4.3.1. THE SERVICES PROVIDED UNDER THIS AGREEMENT, WHETHER FOR A FEE OR FREE OF CHARGE, INCLUDING BETA CONTENT AND SERVICES, ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL WARRANTIES FROM CLOUDT EXCLUDED OTHER THAN THOSE EXPRESSLY PROVIDED HEREIN. EXCEPT AS EXPRESSLY SET FORTH HEREIN, CLOUDT MAKES NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, AND SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

IN ADDITION TO THE ABOVE, CLOUDT MAKES NO REPRESENTATION AND ASSUMES NO OBLIGATION AND HAS NO LIABILITY REGARDING:

i. THE SUITABILITY OF THE SERVICES FOR THE USER’S NEEDS

ii. THE RESULTS OF THE SERVICES

4.3.2. IN ANY CASE, THE USER EXPRESSLY ACKNOWLEDGES THAT:

4.3.2.1. THE PLATFORM DOES NOT PROVIDE TAX ADVISORY SERVICES OR TAX LAW ADVICE. ALL SERVICES PROVIDED ARE INTENDED TO SERVE AS INFORMATION ON TAX MATTERS, AND IN EVERY CASE THE USER MUST MAKE DECISIONS REGARDING TAX MATTERS ONLY AFTER OBTAINING SPECIALIZED ADVICE FROM PROFESSIONALS IN THE RELEVANT FIELDS, WHOM THE SERVICES DO NOT AND CANNOT REPLACE.

4.3.2.2. THE SERVICES ARE PROVIDED THROUGH AN ARTIFICIAL INTELLIGENCE PROGRAM. BY THEIR (PROBABILISTIC) NATURE, SUCH SERVICES MAY PRODUCE OUTPUTS THAT ARE NOT PERFECTLY ACCURATE REGARDING THE CONCEPTS AND/OR FACTS TO WHICH THEY REFER. THE USER EXPRESSLY ACKNOWLEDGES THAT:

(A) THEY CANNOT BASE DECISIONS OR JUDGMENTS ON THE SERVICES AND THEIR OUTPUTS USING THE SERVICES AS THE SOLE SOURCE OF JUSTIFICATION.

(B) THEY MUST ALWAYS SEEK HUMAN VERIFICATION OF THE INFORMATION, PARTICULARLY FROM A COMPETENT PROFESSIONAL.

  1. USAGE FEES AND PAYMENT TERMS

5.1. Subscriptions

5.1.1. To receive the Services, the User subscribes to the subscription package of their choice by making the relevant selection on CLOUD T’s website, thereby entering into the Commercial Agreement.

5.1.2. With each active Commercial Agreement, the customer receives a number of credits, which they use to submit questions via the Platform. In particular, credits:

(a) are automatically renewed each month with the renewal of the subscription.

(b) do not roll over to the next month if unused.

(c) are consumed in priority over other available credits.

(d) are consumed depending on the degree of complexity and computational consumption by the Platform. The User expressly acknowledges that this calculation derives from CLOUDT’s systems and, as such, cannot be disputed by means outside the Platform.

5.1.3. The User may purchase “top-up credits” at any time, regardless of whether they have an active monthly subscription. Top-up credits:

(a) do not expire and remain available until used.

(b) may be purchased individually, without requiring a subscription.

(c) are consumed after the monthly credits are exhausted, if both are available.

5.1.4. Subscription changes

Plan upgrades take effect immediately. The User receives the full new number of monthly credits, and the monetary balance of the previous plan is proportionally deducted from the cost of the new one. Top-up credits are unaffected and remain valid.

Plan downgrades take effect with the next renewal. No refunds or credit of credits are provided for the following month.

The User is entitled to cancel their subscription without cause within 14 days from the date of registration (“Withdrawal Period”). To cancel their subscription, the User must contact “Support” via the corresponding option on the Platform.

In the event of subscription cancellation, top-up credits remain active and can be used normally.

5.1.5. Freemium package

Upon registration, the User receives a free number of credits in the form of top-up credits. These credits:

(a) are provided once upon registration.

(b) do not expire and remain available until consumed.

5.2. Fee

The Services are provided for a fee. This is determined in the Commercial Agreement as concluded via the Platform. Each subscription plan corresponds to specific usage limits for which the corresponding fee is paid.

CLOUD T reserves the right to modify the subscription fee corresponding to the subscription at any time. Any change applies to the immediately following subscription/billing period and is notified beforehand so that the User—if they wish—may indicate that they do not wish the continuation of the Service after the end of their current billing period.

5.3. Billing Method

5.3.1. Payments under Commercial Agreements are made through the Stripe payment service/platform. Stripe is the exclusive place where your payment method information is recorded. The relevant terms of use for Stripe’s services and payment methods apply in addition to the terms of the Agreement and are made available to the User via reference from the Platform, specifically from the login field.

5.3.2. The currency used for transactions is the Euro (€).

5.3.3. Charges may be subject to taxes or fees, which are added as a charge to subscriptions.

5.3.4. Users are required to provide accurate and complete information when creating their subscription (indicatively and not exhaustively, billing details, valid payment method, addresses, and contact details for notifications). They must further keep the above Details up to date throughout the term of the Commercial Agreement. CLOUD T bears no responsibility for any harm to the User resulting from failure to comply with the above obligation.

5.3.5. Use of the Services constitutes authorization to charge the User’s account, and such authorization is deemed automatically renewed with each continued use.

  1. TERM AND TERMINATION

6.1. Term

The term of the Agreement is defined in the Commercial Agreement. Each Agreement automatically renews for a period equal to the initial subscription term at the end of its initial term if the User does not indicate that they wish it to end via the automated method provided on the Platform, or if it is not terminated pursuant to Paragraph 6.2 below. Automatic renewal as above constitutes authorization to charge the User’s account with the amount for the renewal period.

6.2. Termination – Withdrawal

6.2.1. The User is entitled to cancel their subscription at any time during the term of a cycle thereof. Cancellation entails immediate cessation of the provision of the Services. The User expressly acknowledges that there is no right to a refund upon cancellation of the subscription.

6.2.2. CLOUDT is entitled at any time to restrict or cancel a User’s subscription and cease providing the Services if it deems it has the relevant right or obligation, i.e., (indicatively and not exhaustively) if the use of the Services or the Content violates the Law or the Agreement.

6.3. Consequences of Termination

Upon termination or cancellation of this Agreement for any reason, all rights and/or licenses of any kind granted under the Agreement by each Party to its counterparty shall immediately cease.

Regardless of the reason for termination or cancellation of the Agreement, Articles 7, 8, and 9 shall remain in force indefinitely.

  1. PRIVACY POLICY

7.1. Each Party undertakes to comply with its obligations regarding the processing of personal data in accordance with applicable Data Protection Legislation.

7.2. The obligations and rights of each Party regarding the processing of personal data, as well as CLOUDT’s practices required for or related to the provision of services under the Agreement, are defined in the Privacy and Personal Data Protection Policy located at support@cloudt.gr and are incorporated herein by reference.

  1. LIMITATION OF LIABILITY

8.1. CLOUDT ASSUMES NO LIABILITY ARISING FROM THE PROVISION OF THE SERVICES, THE CONTENT, OR THE OUTPUTS.

8.2. IN ANY EVENT, EVEN IF SUCH LIABILITY COULD BE ESTABLISHED, THE TOTAL LIABILITY OF EACH CONTRACTING PARTY, INCLUDING ANY AFFILIATES, ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE USER FOR THE SERVICES FROM WHICH THE CAUSE OF THE CLAIM AROSE IN THE TWELVE (AT MOST) MONTHS PRIOR TO THE FIRST INCIDENT GIVING RISE TO LIABILITY. THE ABOVE LIMITATION SHALL APPLY WHETHER THE CLAIM ARISES IN CONTRACT OR TORT, BUT SHALL NOT LIMIT THE USER’S AND ITS AFFILIATES’ PAYMENT OBLIGATIONS ARISING FROM THE “USAGE FEES AND PAYMENT TERMS” SECTION ABOVE.

8.3. IN NO EVENT SHALL EITHER PARTY OR ITS AFFILIATES HAVE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OR LOST PROFITS, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT, EVEN IF A PARTY OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF A PARTY’S OR ITS AFFILIATES’ REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THE ABOVE DISCLAIMER SHALL NOT APPLY TO THE EXTENT PROHIBITED BY LAW.

8.4. NOTWITHSTANDING THE ABOVE LIMITATIONS, THE LIMITATION OF LIABILITY SET FORTH IN PARAGRAPH 8.2 ABOVE DOES NOT APPLY TO THE PARTIES’ LIABILITY ARISING FROM THE PRIVACY AND PERSONAL DATA PROTECTION POLICY.

  1. GENERAL CLAUSES

9.1. The Agreement—which includes the relevant Commercial Agreement, the Privacy and Personal Data Protection Policy, and these Terms—constitutes the entire agreement between CLOUDT and the User regarding the User’s use of the Services and supersedes all prior agreements, proposals, or statements, written or oral, concerning its subject matter.

9.2. The Parties are independent entities. This Agreement does not create a partnership, business, joint venture, or employment relationship between the Parties.

9.3. No Party shall be deemed to have waived any right under this Agreement by reason of not exercising or delaying the exercise of such right.

9.4. If any provision of this Agreement is found by a court of competent jurisdiction to be contrary to law, that provision shall be deemed void and of no effect, and the remaining provisions of the Agreement shall remain in force.

9.5. Neither Party may assign any of its rights or obligations under this Agreement, whether by operation of law or otherwise, without the prior written consent of the other party. Notwithstanding the foregoing, CLOUDT may freely, without need for justification and at its indisputable discretion, (a) assign the Services and/or any part thereof to an Affiliate of CLOUDT and (b) use third parties for the provision of any Service or part of the Services and/or cooperate with third parties as set out in the Commercial Agreement and/or these Terms. An assignment falling within the description of the above provision is deemed fully approved by the User.

9.6. Communications are conducted at the addresses provided on the Platform.

9.7. This Agreement is governed by Greek law and the Courts of Heraklion shall have jurisdiction.